As a healthcare management expert, he also recognized the business inefficiencies inherent in the system. He developed Metodika EPM to make a difference. His goal was to improve efficiency, quality, and patient care using technology. That was more than 25 years ago.
Metodika launched in 1991 with “Skalpell,” a custom software package for plastic surgery clinics. Since then we have expanded and created versions for hospitals as well as specialized modules for ophthalmology, orthopedic, and occupational health practices.
Today Metodika has a staff of 20 and have successfully brought Metodika EPM to over 150 satisfied customers in more than 10 countries with nine localized language versions.
1991
Metodika is founded by Gustaf Horwitz. It focuses on consulting services in medical process and methodology.
1992
Several projects are launched with customers in Sweden.
1993
Gustaf meets Dr. Per Hedén. After extensive discussions, they agree there is a need for an IT solution for private-sector health clinics.
1994
A joint project is launched between Metodika and the Akademikliniken. Metodika Enterprise Practice Management (EPM) is born.
1995
A prototype of Metodika EPM is installed for test users at the Akademikliniken.
1996
The Metodika team works at the clinic to map how time is spent by various professionals. The Fast Booking Engine (also called Find Available Time) is introduced. 1997
In January the first version of Metodika EPM, called Skalpell 1.0, is rolled out to 20 concurrent users at the Akademikliniken. 1998
Additional features and a platform for easy maintenance and updates are added to Skalpell. This version is named Skalpell 2.0. 1999
Metodika starts officially to market and sell the Skalpell 2.0 platform and quickly signs new customers. Close cooperation with the Akademikliniken continues.
2000
Skalpell 3.0 is launched with several new features, including invoicing and basic quality management tools. 2001
Automated invoices and a module for exporting financial data into external accounting software are added.
2002
A Key Performance Indicators (KPI) module is added to help clinics analyze their performance and results. 2003
Metodika decides to launch internationally and begins a feasibility study with a major clinic in the UK. Skalpell 4.0 is released. 2004
Skalpell is launched in the UK using a new multi-language platform. Various compliance and regulatory requirements are addressed.
2005
A large private hospital becomes Metodika’s first Danish client using a Danish version of Skalpell.
2006
The first French clinic goes live. Added Medical Messaging for Denmark. Automatic LPR reports are added, and Metodika installs Skalpell for the tenth time. Leif Nilsson joins Metodika.
2007
Italy, the Netherlands, and the first clinic with 100 concurrent users go live. New features are added, including the Quality Assurance (QA) module, which includes deviation and follow-up reports.
2008
The first Irish clinic goes live. Skalpell SQL and the CRM module with web-based booking launch. Perspektiv, a customized version for ophthalmic clinics, comes online.
2009
Clinics go live in Norway, Finland, and Switzerland. Electronic Medical Messaging is added in Norway. Metodika is certified under European Commission regulations as an approved provider of medical devices and technology.
2010
The first clinic in Germany goes live. A module for bariatric care as well as ARV, PRIVA, and GVR insurance billing support are added. The 50th successful implementation of Skalpell is completed.
2011
The first installation for 200 concurrent users goes live. The Doctor’s View feature is added, providing a revolutionary way to consolidate and display all patient information in one view.
2013
Integration of Web-based online booking (Boka Doktorn) is introduced. Inventory management and dynamic forms are enhanced. New statistical reports are added.
2014
Skalpell Lite Software as a Service (SaaS) is introduced as a secure cloud-based solution. Dynamic Web links are added to clinic Web pages to provide surveys, patient histories, and other forms.
2015
A Metodika EPM version for occupational health clinics is released.
GUSTAF HORWITZ: Founder and CEO
With a degree in mathematics and computer science from the Swedish Royal Institute of Technology in Stockholm, Gustaf has spent decades designing and implementing solutions to complex IT problems in a variety of major industries, from wholesale operations to power generation, to healthcare management.
Gustaf Horwitz is particularly engaged by the challenges in healthcare, since he believes the industry is on the cusp of a revolution that will require hospitals and clinics to be more competitive in their quest for clients.
As CEO of Metodika, Gustaf oversees the policy direction of the organization, takes a hands-on role in serving the needs of our biggest clients, and works with our staff and developers to ensure that all of our customers get the highest level of service.
His favorite aspect about working at Metodika is bringing his vision to life, improving his software product year after year, and having an opportunity to advance the experience of both patients and doctors throughout Scandinavia and in all of Europe.
When he’s not at the office or on the road for work, Gustaf enjoys spending time with his family as well as sailing, golfing, traveling, and fine dining. He has even been known to bring the odd case of California wine back from his trips to the States to share with friends in Stockholm.
RIKARD SAGNÉR: Partner, Software Development
Rikard Sagnér leads Metodika’s experienced team of programmers and developers to continually innovate and improve upon our signature software product, Metodika EPM. Rikard joined the company in 1997 as the first full-time employee, serving as the original architect of Metodika EPM (then known as Skalpell). Now a father of three young children, Rikard holds that Skalpell was his first baby.
He spends his days presiding over six developers and solution designers, and he frequently engages directly with clients to be sure he understands their needs in detail. This often entails asking “why” more times than he can count. But it means he delivers top-notch solutions for Metodika’s clients and that he gets it right the first time. A full partner in the company, Rikard is a 40-time recipient of the Most Valuable Partner award.
His favorite aspect of working at Metodika is using the power of technology to solve real-world problems and make a measurable impact on healthcare quality. He lives outside Stockholm with his wife and three children, and he enjoys cooking, traveling, and outdoor activities, when he can find the time.
TOMAS HALL: Vice President, Production and Delivery
Tomas came to Metodika after more than 25 years of working with small- and mid-sized companies, creating systems and routines that ensure quality and accommodate growth in a variety of industries, from boat building, to textile processing.
Tomas joined Metodika in late 2014, having served most recently as production manager at Comforta AB, one of Scandinavia’s largest textile service companies.
Previously, Tomas was chief operating officer of three mid-sized companies as well as production manager of Frohe AB, a plastics moulding corporation. A team-player and world-champion sailor, Tomas has won nine national championships and was a 1992 America’s Cup competitor.
He enjoys working on old sports cars and taking his motorboat out during the summer months. Tomas’s favorite part about working at Metodika is that he gets to make a difference internally by creating routines and systems to help the company grow and serve more customers while maintaining the personal touch and superior levels of customer satisfaction that Metodika is known for.
WIVEKA BURGAZ: Vice President Sales & Marketing
With more than 25 years experience of sales, marketing and management, Wiveka has worked in many different businesses such as insurance, finance, a cruise company, health, telecom, crafts industry and, of course, medical care.
Her academic background is as a physiotherapist and she has worked both clinical and in business. With a genuine interest in people, motivation and communication she loves to work with, and continuously improve, Metodika's brand all over Europe.
She spends a lot of time with her friends playing golf, hunting and going to the gym. The sea and the archipelago are her favourite spots on earth.
EVA RIDEMAR: Solution Expert
Eva Ridemar is a solution expert on our Professional Services Operations team, serving as a project manager and performing implementations and training for new and current Metodika EPM customers. She has been with us for six years.
Eva is the dedicated Metodika representative for about 15 major customers, and as a fluent French speaker, she handles all of our French-speaking clients, in France and Switzerland. She also supervises the translation of our manuals and newsletters into English and other Scandinavian languages.
Before coming to Metodika, Eva worked in the banking and finance sector for many years. She also spent five years living in the United States with her family. Eva loves the team approach at Metodika, and she enjoys traveling to meet clients and using her foreign language skills.
NANA RASMUSSEN: Solution Specialist
Nana Rasmussen is a member of Metodika’s Professional Services Operations team, and as our sole Copenhagen resident, she serves as Metodika’s Danish representative. Nana spends much of her time on the road, training new and existing clients on Metodika EPM as well as overseeing implementations. This means she works on-site with new clients to thoroughly understand their needs and then communicates with Metodika’s developers to customize our software. She also serves as project manager for implementations.
Nana first learned about Metodika EPM from the user side, working as the point person assigned to customize the system for Privathospitalet Hamlet, then one of Denmark’s largest private hospitals. She has a master of science degree in biomedical engineering, and has worked in IT for Danish public hospitals.
When she’s not on the job, Nana enjoys running, biking, going to concerts, and spending time with her friends. Her favorite part of working at Metodika is being able to look at challenges from multiple perspectives, finding creative solutions that are workable within Metodika EPM and that solve problems for her customers.
OLIVIA OROZCO: Solution Specialist
Olivia Orozco is a Solution Specialt on Metodika's Professional Operation team and serves as Metodika's front line representative in support. She is a specialist in company healthcare, server updates and also supervises our quick quides and newsletters.
She has worked in vaious service branches, e.g. restaurants, hotels and in the textile industry. She is driven by an ambition to always find solutions even in difficult situations.
She originally came from the Philippines and migrated to Sweden in 2010. She spends most of her free time with her children, working out, baking and "Fika" with her friends.
She enjoys the constant challange and development that Metodika offers.