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Equipe needed to increase speed and accuracy in their patient acquisition process.
Metodika responded by developing a best of breed CRM module allowing patients to:
- register enquiries and health declarations.
- simplify surveys on line.
- manage their own appointments.
We fully integrated Enquiries, Medical Records, Appointment book, Billing and Unit planning into one common repository, and as a result improved workflow, increased efficiencies and scalability.
Result: Equipe has grown from 40 to 150 concurrent users in just six years. More importantly they are now the single leading provider in the Dutch Elective Health Care market.
Memira Eye Care
With over 20 clinics Memira Eye Care is the leading provider in Sweden and Norway . Their in-house developed system could not cope with increased user loads. They requested new functions like CRM and Web page integration plus streamlined government reporting.
Memira chose Metodika as their strategic IS partner because of our strong expertise in implementing complex Enterprise Practice Management systems (EPM) with intelligent usability stretching across multiple geographies and languages.
The result is a secure and scalable EPM system, developed with the best of breed client server technology allowing third party developers to integrate specific solutions directly into the EPM core engine. Today Memira has grown and is established in Germany, Poland and Denmark.
Teres Medical Group
Teres Medical Group had grown by acquisition into 10 unique companies. They needed a common platform to unify and communicate best practices, communicate policies and essentially to lower the total cost of IT-support.
Metodika responded by implementing medical messages, insurance billing and a total Norwegian language and protocol based system in less than 6 months from contract signature to 10th clinic Go-Live.
Given that each clinic had its own set of specialties this meant 10 different roll-outs with differentiated parameters while retaining core values in less than 20 weeks.
Result: Teres Group will continue to grow and is now Scandinavia's fastest growing private health care provider, while enhancing its reputation for high quality of care.
Akademikliniken came to Metodika with three primary objectives:
- Create a common time book for all of Akademikliniken's staff.
- Unify the medical journals into an electronic format that fulfills FDA and other requirements.
- Increase knife-time for all surgeons.
Metodika responded by improving overall functionality based an analysis of user needs, integrating all healthcare administrative systems into the EPM system for improved workflow, increased efficiencies and scalability.
Result: Akademiklinken increased knife time from high 30% to mid 70%, The clinic has grown from 15 staff to over 60 and profits have increased.